Empowering Mental Health Services Through Strategic Budgeting

The challenge

GGZ Delfland, a comprehensive mental health organisation in the Haaglanden and Rijnmond region of the Netherlands, delivers a wide range of care services—from short-term treatments to intensive, long-term support—operating in multiple healthcare systems. Despite its commitment to providing timely, high-quality care by enhancing cooperation within the healthcare chain and implementing technology for greater efficiency, GGZ Delfland faced challenges familiar to many in the mental healthcare sector. These included managing long waiting lists, rising operational costs, and the complexities introduced by the reorganisation of the claims system (Zorgprestatiemodel). Balancing the available treatment capacity with costs and revenue became an urgent priority.

The solution

To navigate these challenges effectively, GGZ Delfland partnered with LOGEX to implement an integral budgeting approach, designed to balance capacity, costs, and revenue. Working closely with LOGEX, GGZ Delfland adopted LOGEX Budgeting, which allowed the organisation’s Business Control team to implement a structured framework that department managers could refine based on their unique needs. This model translated budgeted staffing levels into both costs and available productive hours, delivering a direct and comprehensive view of how adjustments would impact overall outcomes.

The Impact

LOGEX Budgeting helped GGZ Delfland gain essential insights and control over its resources through a bottom-up budget approach, ensuring the right people are in the right roles at the right time. LOGEX enabled the organisation to directly map this information to personnel costs and productive hours, helping them manage staffing efficiently. Through a detailed view of each employee’s workload across various funding streams, GGZ Delfland now has a full picture of how time and resources are allocated, in one central platform. This approach empowers GGZ Delfland’s team to stay in control of a complex budgeting process involving multiple stakeholders, ensuring the organisation remains agile and responsive to the needs of its community.

“LOGEX Budgeting allowed us to move from Excel-based process to a professional online platform within one year, managing all information in one central place, involving internal stakeholders, and streamline the budgeting process. What’s more: LOGEX invested in key features that are important to us as a Mental Healthcare Provider, to make better decisions based on factual information.”

Arent van der Heide

Director Finance & Information

Empowering Mental Health Services Through Strategic Budgeting with LOGEX

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