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LOGEX is fully compliant with GDPR, KHZG, and other national healthcare regulations, adhering to stringent privacy standards. Data is encrypted, with access restricted to authorized personnel only. LOGEX also holds certifications like ISO 27001 and complies with local standards such as NEN 7510, ensuring security in data processing and storage.

LOGEX’s platform enables data exchange across healthcare sectors (primary, secondary, and tertiary care) and regions, supporting seamless communication for holistic patient care. This interoperability reduces redundant tests and enhances decision-making for providers, ultimately improving patient care quality and efficiency.

The platform includes bedside functionality accessible via tablets, allowing patients to report health status, review treatment schedules, and communicate directly with care teams. This real-time engagement enhances patient experience and enables healthcare providers to monitor patient feedback immediately during hospital stays.

Yes, LOGEX’s platform supports integration with wearables and remote monitoring devices, allowing real-time health data collection. This feature is especially beneficial for continuous monitoring of vitals, helping healthcare providers make proactive decisions and improve patient outcomes, even post-discharge.

LOGEX’s platform enables data exchange across healthcare sectors (primary, secondary, and tertiary care) and regions, supporting seamless communication for holistic patient care. This interoperability reduces redundant tests and enhances decision-making for providers, ultimately improving patient care quality and efficiency.

Yes, patients have secure access to their health data, including clinical outcomes, test results, and PROMs, through a user-friendly portal or our optional native apps. This transparency empowers patients to participate in their healthcare and make informed decisions.

LOGEX offers technical support, training, and onboarding assistance for healthcare providers, helping them integrate and fully utilize the platform’s features. Additionally, LOGEX provides ongoing updates to comply with evolving regulatory standards and technological advancements.

Yes, LOGEX’s platform offers customizable modules and settings to meet the unique needs of different healthcare providers. From workflow integrations to specific data management requirements, the platform can adapt to various settings to support optimal patient engagement and efficient healthcare delivery.

LOGEX is fully compliant with GDPR, KHZG, and other national healthcare regulations, adhering to stringent privacy standards. Data is encrypted, with access restricted to authorized personnel only. LOGEX also holds certifications like ISO 27001 and complies with local standards such as NEN 7510, ensuring security in data processing and storage.

PROMs capture patients’ health status directly from their perspective, allowing providers to monitor and improve quality of care. The platform supports automated, secure PROM collection, enabling personalized treatment pathways. PROMs projects have shown the effectiveness of integrating patient feedback into treatment processes.

Data ownership resides with the patient, ensuring their control over personal health information. The hospital acts as the data controller, responsible for managing and safeguarding this data, while LOGEX operates as the data processor. This framework aligns with GDPR, prioritizing patient rights and data security.

Yes, LOGEX’s platform offers customizable modules and settings to meet the unique needs of different healthcare providers. From workflow integrations to specific data management requirements, the platform can adapt to various settings to support optimal patient engagement and efficient healthcare delivery.

LOGEX offers technical support, training, and onboarding assistance for healthcare providers, helping them integrate and fully utilize the platform’s features. Additionally, LOGEX provides ongoing updates to comply with evolving regulatory standards and technological advancements.

Value-based healthcare is a healthcare delivery model in which providers, including hospitals and physicians, are paid based on patient health outcomes.
Value-based care differs from a fee-for-service or capitated approach, in which providers are paid based on the amount of healthcare services they deliver. The “value” in value-based healthcare is derived from measuring health outcomes against the cost of delivering the outcomes. 

As a data processor company, processing data is at the core of what we do and data security forms the foundation of our products. That’s why we have acquired all the necessary security protocols, certificates and accreditation to continue building on that trust with our clients.

An extensive overview can be found here: https://logex.com/security/

We have the following certificates in place to ensure data safety to the best of our abilities.

ISO 27001

• Best-known, globally recognised security certification

• Demonstrates our company's ability to effectively manage information security risks related to the confidentiality, integrity and availability of data. Our ISO 27001 certification is especially scoped towards our activities that include the processing of client data.

NEN 7510

• Highly similar to ISO 27001, specifically required for the Dutch healthcare industry

• This certification is specifically tailored to the processing of patient data

ISAE 3402 type II

• Assures the security and reliability of the LOGEX Financial Analytics Platform

• An ISAE 3402 type II audit report is annually requested by the financial auditors of LOGEX's hospital customers to gain confidence in LOGEX's Financial Analytics products and services

A SaaS platform allows us to scale our products without (linearly) increasing supporting resources, and it enables us to (1) ensure all customers benefit from having access to the latest features and (2) make sure all customers are provisioned with important maintenance and security updates without delay.

Next to that, our technology is built with minimal dependence on our cloud providers, thereby (3) eliminating any potential vendor lock-in risk. This approach enables us to quickly migrate our products from one cloud provider to another, to (4) ensure continuity of our business if it were ever at risk.

LOGEX always gives an holistic and clear view on how the hospital is operating. Department breakdowns and analysis are part of that as you will always need to have a closer look and make deep dives.
Our pricing is therefore also holistic. A demo can focus on 1 department, and a department lead can help to push the product internally, but never lose sight on the bigger picture when it comes to model functionality and Economic Buyer.

There are products that are focused on only a part of the hospital like ARWEN (a spcific therapeutic area) or OPteamizer (OR analytics)

ARWEN makes your real-world data (RWD) more actionable: generating insights in a way that s fast, scalable and transparent. With ARWEN collecting, standardising and analysing RWD for treatment improvement projects is no longer a struggle.

Actionable means you can act upon the insights we provide. They answer your questions about how to improve the care of your patients.

There is no investment needed from the hospitals. Hospitals can join for free and benefit continuously.

ARWEN allows hospitals to get answers to their own specific questions in the treatment improvement projects they participate in. This helps hospitals to identify improvement potential in their care to patients. Besides that, hospitals and clinicians can compare their own care to that of a benchmark. On top of that, ARWEN members get access to regular useful insight reports and international best practices that can help them improve the care they provide to patients.

No. ARWEN was founded by LOGEX after seeing the barriers that hold many healthcare providers back when trying to apply RWE to improve care. LOGEX believes it can help remove these barriers whilst remaining a trusted and impartial third party. That is why it chose to fund the start-up of ARWEN entirely independently.

The hospital is always the data controller, in compliance with GDPR terms. ARWEN ensures continuous control of hospitals on your data:

1. Your data is yours – ARWEN is not a data broker
2. Your data is safe – The privacy and security of your data always comes first
3. Your data is valuable – ARWEN provides clear and transparent financial benefits
4. Your data is vital – We are proud to support your ambition to help fast-track crucial research

Patient-level data will not be shared. We are GDPR compliant, so only with the explicit permission of the hospital aggregated anonymised data can be shared. For most projects, only population level data is required.  For sharing aggregated anonymised data at the hospital level, additional permission is always needed.

ARWEN is powered by LOGEX. An industry-leading healthcare analytics company. LOGEX deploys data security and privacy by design. Our dedicated information security office monitors security procedures in-depth, assuring your data is safe and secure. In addition, we support multiple user authorisation levels to control the privacy and transparency of your data.

We are fully GDPR compliant and ISO27001 certified.

ARWEN does not sell anonymised data. ARWEN ensures continuous control of your data. ARWEN is not a data broker.

The Data Processing Agreement (DPA) specifies the data retention period.

To obtain a longitudinal view of patients, we require at least three years of routine healthcare data- collected in all hospitals. This includes prescription data, medical procedures, and diagnosis codes (usually expressed as ICD10-codes).

Complex RWE treatment improvement projects
ARWEN aims to enable complex RWE treatment improvement projects and programmes. Additional data sources such as pathology, laboratory, imaging, and clinical outcomes are collected and linked to fully understand patient treatment and outcomes.

At LOGEX, we have worked for hospitals since 2008. In the past years, we have supported the extraction and analytics of RWD in local and international initiatives. For example, standards of care, the impact of COVID, patient pathway optimisation. We believe that collecting, standardising and analysing data to participate in more RWE treatment improvement projects should not have to be a struggle; that is why we have founded ARWEN.

A clinical registry includes collection, storage and analysis of health data related to patients with (a combination of) specific diseases or conditions. A clinical registry is primarily used to measure quality of care, aiming to improve the quality by providing medical professionals and patients insights in the (patient reported) clinical outcomes of certain care paths. In addition, data can be used for additional purposes such as research or policy making.

• Evaluating treatment outcomes and quality of care 
• Identifying best practices and benchmarks for healthcare providers 
• Supporting clinical research and public health initiatives 
• Collecting real-world evidence for regulatory submissions and policy-making 

Initiators of clinical registries may differ by country. Typically, clinical registries can be initiated by: 

• Healthcare institutions (hospitals, clinics) 

• Research organisations or academic institutions 

• Professional medical societies or associations 

• Government health agencies or regulatory bodies 

The content of a clinical registry is usually defined by medical professionals that initiate the registry. Key question here is which data points are needed to properly measure quality of care for the type of healthcare in scope of the registry. Data points collected for a clinical registry may include: 

• Patient demographics (age, gender, ethnicity) 

• Clinical data (diagnosis, treatment plans, interventions) 

• Patient-reported outcomes (quality of life metrics, satisfaction) 

• Follow-up data (complications, readmissions, survival rates) 

• Health resource utilisation (costs, length of stay) 

The output of a clinical registry are insights in quality outcomes of the care path in scope. Which type of insights are created depends on the type of care in scope, and can be defined by the initiators of the registry. This output is made available to, amongst others, medical professionals and patients in reports, dashboards, and statistics that display: 

• Patient demographics and cohort characteristics 

• Treatment outcomes and effectiveness 

• Comparisons against benchmarks or performance indicators 

• Visualisations such as graphs and tables for ease of interpretation 

When establishing a clinical registry, several regulations must be considered, which can differ by country. In Europe, key regulations include: 

• GDPR (General Data Protection Regulation): Ensures the protection of personal data and privacy for individuals within the EU, requiring explicit consent from patients for data collection. 

• Local privacy and security laws: Each country may have specific laws governing health data management, data sharing, and patient consent. 

• Ethics committee approval: Depending on the country, an ethical review board may need to approve the registry to ensure compliance with ethical standards.