Below we explain what personal data we process as the data controller and how we ensure that your personal data is being collected and processed in accordance with applicable data protection laws including the General Data Protection Regulation (“GDPR”).
Which types of personal data do we collect and for which purposes do we use them?
Data we collect when you contact us
Via our website, you can contact us or ask us to contact you by filling out the form. Through this form, we collect all the information that you fill out, including your name, company, contact details (e.g. email address and phone number) and other information you decide to enter into the form.
You can also contact us by calling us or e-mailing us using for example the contact details listed on our website. If you do so, we will collect your name, company and any other information we need to be of further assistance to you and/or communicate with you.
We use this data above to answer your questions, comments or complaints and respond to your queries. As such, this data is used by us to establish or perform our (future) contractual relationship with you and for our legitimate interests in following up with you. We also use the data above for our legitimate interest of conducting business with you and managing our internal administration, for establishing and performing our contract with you, for our legitimate interest of conducting marketing research so we can improve our products and services.
Data we process when you are a customer or supplier
If you are one of our customers or suppliers, we may process limited personal data in the course of our business relation with you, including your contact information, address, and where applicable, payment details. We use this information to set up our products and services for you. In addition, we use your information for our legitimate interest of managing our internal administration and for complying with our legal obligations, such as taxation obligations.
If you use the customer portal, we collect the information you have filled out on the registration form or provided us with, including your name, company, e-mail address, phone number, job title and user name and password. We also register relevant queries and the pages and products our customers view in the customer portal. We process this data to be able to perform our contract(s) with you by following up with you and providing you with support and for our legitimate interest of being able to optimize and improve our products and services, including our customer portal.
We can also use your (company) e-mail address for keeping you up to date on our products and services and, if you have agreed to this, to send you our newsletters and provide you with other relevant information about our group and products.
Data we process when you apply for a job
When you apply for a job or traineeship via our website you will be asked to provide certain personal information such as your CV, diplomas and your marks. If you provide us with a link to your LinkedIn profile, we will also add the profile information to your application. You may be asked to provide further information in follow-up correspondence with us.
In some cases we process data about you from other sources, for example information from the references you provide. We also process information about how you go through the application process, such as the interview partners you receive and their impressions and evaluations of you.
For some vacancies, we use third parties, such as head hunters and recruitment companies, to find suitable candidates. In that case, these third parties share your information with us.
We process this data to assess your suitability for the relevant positions with us and therefore for our legitimate interests of being able to administer and manage our recruitment process and to make sure the right people end up in the right positions.
Furthermore, we process your data to determine your employment terms, handle requests to reimburse your expenses and for internal control and security purposes..
If necessary, we can also process any of your information above for our legitimate interest of protecting our legal rights, for example in connection with legal claims, and when we have a legal obligation to process your information. We may also transfer your data in the event of a company reorganization, merger, or sale.
How long do we keep your data?
We keep your data for as long as we reasonably need it for the purposes listed above. After that time your personal data will be erased (unless we have the statutory right or obligation to further keep this data).
For example, if you are a customer or supplier of LOGEX, we will keep your information for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the purposes set out above or to comply with legal obligations.
If your application has been rejected, the data will be retained for a period of four weeks after our decision and then deleted, unless you give us permission to use your personal data to inform you of any suitable vacancy or position in the near future. In that case, we will retain your data for one year.
With whom do we share your data?
If necessary, to perform a service you request from us or to follow-up on your enquiries, we may share your personal information with group companies or third-party service providers. Such third parties include, but are not limited to, providers of website hosting, maintenance and identity checking services and SaaS providers. Third-party service providers will process your information on our behalf for the purposes above. When we share your data with these parties, we will make always sure that appropriate safeguards are implemented to protect your information.
We may also share personal data with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
How do we protect your data?
We are committed to ensuring that your personal data is secure. In order to prevent unauthorized people or parties from being able to access your data, we have put in place a range of technical and organizational measures to safeguard and secure the information we process from you.
What are your rights?
You are entitled to ask us for an overview of your information or ask for a copy. You may also ask us to correct or erase certain personal data, restrict its processing, or ask us to transfer some of this information to other organisations. In some cases, you may also object to the processing of your data and, where we have asked for your consent to process your data, you can withdraw this consent at any time.
These rights may be limited in some situations. For example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.
Where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.
If you have any questions or wish to exercise any of these rights, please contact us using the details below. When addressing us, please always provide your name, address and/or email address as well as information about your request.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. We recommend to always exercise caution and look at the privacy statement applicable to the website in question before providing any information.
When you visit our website, we collect data by using cookies – small text files stored on your computer, tablet, mobile phone or other device – to ensure that we are giving you the best experience on our website. We use this data for our legitimate interests of making sure our website functions properly and to perform statistical analyses for optimizing our website.
If you have any questions about your data
Last changed: March 2020