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Vi er LOGEX
LOGEX omdanner helsedata til innsikt som kan brukes til å hjelpe beslutningstakere, myndigheter og helsepersonell med å optimalisere behandlingen.
Det er menneskene bak som gjør alt dette mulig. Derfor er vi stadig på utkikk etter nye talenter med ulik kompetanse: medisin, matematikk, helseøkonomi, programvareutvikling med mer.
Hvis du liker å løse komplekse problemer for allmennhetens beste, skape brukervennlige løsninger og jobbe i en dynamisk bedriftskultur, er dette selskapet for deg.
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- CZ – Brno
- DE – Cologne
- NL – Amsterdam
- UK – London
- Alle stillingskategorier
- Business jobs
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- Developer jobs
Customer Support Analyst
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
As a Medior Customer Support Analyst you also have these responsibilities:
- Leveraging a basic understanding of the wide range of LOGEX products and services, to directly answer to user questions
- Probing user questions and getting full clarity on what is needed, in order to get to first time right and complete answers
- Leveraging a solid understanding of internal processes, to be able to connect or direct customer questions to the right people and to chase for timely resolution
- Establish and maintain a robust knowledge base for internal and external use
- Manage the self-service portal, user management and product configuration
- Document all client interactions in ticketing system
- Following company procedures.
- Based on customer interactions, advise service and product teams about process, services or product improvements
- Expand in depth domain knowledge and expertise of the healthcare sector to increase your impact on our customers and products
- Advise on improved support processes to improve efficiency
- Train, guide and support client on how to use our products effectively.
Your team
Your profile
- We are looking for around 3-5 years of experience in a similar role (e.g. technical support, customer support)
- Preferably you are at the office 2/3 of the time
- Technically savvy, great interest in software
- Strong communication skills and the ability to connect with others
- Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
- Analytical and customer-oriented work experience, preferably with a link to healthcare
- You speak and write fluently in Dutch and English
Why LOGEX?
At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.
Besides a purpose-driven workplace, we offer you:
- An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
- Flexible working hours and a hybrid way of working
- Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
- A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Customer Support Manager
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Keep accurate records and document customer service actions and discussions
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Responding to escalated customer support issues
- Supervise support agents
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Keep ahead of industry’s developments and apply best practices to areas of improvement.
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
- Assessing support statistics and preparing detailed reports on the findings
- Manage internal communication
Your team
Your profile
- Preferably 3-5 years of experience from a similar role (e.g. team lead in a support organisation)
- Strong communication skills and the ability to connect to others
- Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
- You speak and write fluently in Dutch and English
Why LOGEX?
At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.
Besides a purpose-driven workplace, we offer you:
- An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
- Flexible working hours and a hybrid way of working
- Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
- A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Customer Support Medewerker
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
- Ervoor zorgen dat we voldoen aan onze contractuele service level verplichtingen (SLA) met onze klanten of deze zelfs overtreffen.
- Luisteren en doorvragen om de hoofdoorzaken te identificeren en alle benodigde informatie te verzamelen om gerapporteerde problemen op te lossen (inclusief vragen over het uploaden van gegevens, het bijwerken van instellingen voor specifieke producten, definities in rapporten, gebruikersbeheer en het analyseren van ad-hoc problemen met klanten en waar nodig doorverwijzen naar de juiste mensen).
- Contact onderhouden met interne teams om complexere incidenten op te lossen en gedefinieerde oplossingen te valideren.
- Verzamelen en doorsturen van interne veranderingsverzoeken en feedback over klantervaringen om onze continue verbeteringscyclus te voeden en bij te dragen aan het verbeteren van de klantervaring.
- Oplossingen voorstellen voor terugkerende verzoeken (bijv. FAQ’s, video tutorials, training voor eindgebruikers) en/of hoe we onze klantenservice kunnen verbeteren.
- Het onboarding proces van nieuwe MRDM klanten en het gebruik van onze producten
- Incidenteel bezoek je ziekenhuizen om ze te helpen bij storingen. Naar verwachting is dit ongeveer 1x in de maand. Idealiter heb je een rijbewijs
- Plan Do Act Control (PDA) op KPI’s en het volgende serviceniveau ontwikkelen (van reactief naar proactief).
Your team
We halen gegevens uit bestaande bronnen en routines en bevorderen het slim gebruik van gegevens zoveel mogelijk. We faciliteren nationale klinische registers bij het meten van klinische resultaten die belangrijk zijn voor patiënten. Dit doen we door medische gegevens te verzamelen, te analyseren en te rapporteren aan medische staf en/of patiënten. We ontwikkelen onze eigen tools om gegevens te extraheren en te verwerken voor klinische informatieproducten. Door gebruik te maken van technologie en slimme analyses en deze te ontwikkelen, willen we de administratieve last voor zorgverleners verminderen en tegelijkertijd de inzichten maximaliseren.
Clinical Outcomes werkt voor meer dan 25 nationale uitkomstregistraties voor een breed scala aan ziekten (bijv. oncologie, chronische ziekten en ICU) en ondersteunen sinds kort internationale vergelijkingen en het delen van kennis. We zijn experts op het gebied van gegevensbeveiliging en privacy. We verzamelen en verwerken patiënt identificeerbare medische gegevens van zorginstellingen en gegevensleveranciers en bieden toegang tot betrouwbare informatie met als doel gegevens om te zetten in betere gezondheidszorg.
Your profile
Wij geloven dat de volgende vaardigheden en kwalificaties zullen bijdragen aan je succes in deze functie:
- Bij voorkeur 1 jaar ervaring in een vergelijkbare rol (bijv. technische ondersteuning, klantenondersteuning)
- Technisch onderlegd, grote interesse in software
- Sterke communicatieve vaardigheden en het vermogen om contact te maken met anderen
- Resultaatgericht, klantgericht, met een gestructureerde manier van werken en een pragmatische ‘can-do’ mentaliteit
- Analytische en klantgerichte werkervaring, bij voorkeur met een link naar de gezondheidszorg
- Je spreekt en schrijft vloeiend Nederlands en Engels
Why LOGEX?
Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.
Naast een baan met een duidelijke missie bieden wij jou:
- Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
- 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
- Een informele werkomgeving met gedreven collega’s
- De mogelijkheid tot hybride werken
- Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
- Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
- Toegang tot onze mentaal welzijn partner; OpenUp
- Regelmatig borrels na het werk en nog veel meer evenementen
Contact us!
Bij LOGEX staat gelijkheid, diversiteit en inclusie hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.
Data Analyst (Financial Analytics Services)
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
- Het leiden van de implementatie van een van de LOGEX modellen bij onze klanten.
- Het verhogen van onze service door middel van (complexe) analyses van financiële en zorginhoudelijke data.
- Een effectieve implementatie van onze oplossingen door klantaanvragen soepel af te handelen.
- Het demonstreren van onze producten aan klanten en hen helpen de resultaten te begrijpen.
- Het innoveren en stroomlijnen van onze werkprocessen, het verminderen van repetitieve taken en het verbeteren van efficiëntie.
- Het omzetten van klantfeedback in waardevolle inzichten voor product- en procesverbeteringen.
Your team
Your profile
- Je hebt een sterke drive en wilt impact maken.
- Je bent een echte ‘number cruncher’ met uitstekende analytische vaardigheden.
- Je vindt het leuk om samen te werken met een klant en dingen uit te leggen aan anderen.
- Je wilt verantwoordelijkheden op je nemen binnen projecten en de persoon zijn waar anderen op kunnen rekenen.
- Je voelt je comfortabel in een informele maar professionele omgeving waar je veel vrijheid en verantwoordelijkheid hebt.
- Je bent resultaatgericht, werkt gestructureerd en hebt een pragmatische instelling.
- Bereidheid om te leren en aan te passen aan innovatieve technologieën, tools en processen.
- Een proactieve benadering om nieuwe taken op te pakken en kansen te zoeken om bij te dragen.
- Een master met een financiële, kwantitatieve, bedrijfskundige of andere beta-achtergrond.
- Je spreekt en schrijft vloeiend Nederlands en Engels.
We waarderen de bereidheid om te leren meer dan het voldoen aan alle vereisten. Dus zelfs als je het gevoel hebt dat je niet aan 100% van de criteria voldoet, moedigen we je toch aan om te overwegen te solliciteren. We kijken uit naar jouw sollicitatie.
Why LOGEX?
Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.
- Naast een baan met een duidelijke missie bieden wij jou:
- Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
- 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
- Een informele werkomgeving met gedreven collega’s
- De mogelijkheid tot hybride werken
- Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
- Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
- Toegang tot onze partner op het gebied van mentale gezondheid; OpenUp
- Regelmatig borrels na het werk en nog veel meer evenementen
Contact us!
Bij LOGEX staat gelijkheid, diversiteit en inclusiviteit hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.
Data Engineer (Python)
- CZ – Brno
- Developer jobs
- Full-time
Our mission
We are currently building a completely new Data Platform 2.0, which involves many interesting problems that we aim to solve using modern technologies.
Your impact and responsibilities
- Be part of our data engineering and software engineering team.
- Integrating multiple products & tools.
- Build and maintain products to process sensitive healthcare data, automatically and on a high frequency.
- Design and develop enhancements and new features for our existing data processing and distribution pipeline in Pentaho. This pipeline is used for processing and distribution of data in accordance with GDPR regulations for internal and external clients.
- Be part of successful migration from current Pentaho pipelines to new solution.
- Expand our data platform by adding new pipelines and integrate them with the data processing framework
- Participate in internal projects to guarantee the quality of our data collection (validation / monitoring).
- Standardize healthcare data exchange, using international standards and state-of-the-art technology.
- Collaborate with product owners, architects, and other developers on related projects and support them with data-related technical issues.
- Applying and setting software engineering best practices, such as version control, testing and continuous integration and contin
Your profile
- Min. 2 years of experience as a data engineer or developer focused on data processing.
- Fluent in English, as half of the team is in Netherlands
- Experience with Python
- Working experience with databases such as PostgreSQL or Microsoft SQL. SQL scripting is must
- Experience with command-line interfaces (like bash/powershell etc…) for efficient data manipulation, and workflow automation.
- Experience with data integration & ETL tools (frameworks, pipelines, processes)
- Have a proactive attitude, and you work accurately.
Good to also know:
- Working experience with Cloud environments such as GCP, Azure or AWS
- Familiarity with Docker/K8s containerization technology
- Experience with pulling data from standardized data structures/protocols
- Experience with Java and/or Pentaho (or Apache Hop) development is a plus
Why LOGEX?
- New technologies – as a LOGEX is a market leader in Dutch healthcare, you would work with modern tools and practices.
- Friendly atmosphere in the office in the city center and team events e.g. annual summit of the whole company, team buildings with crypto-games, outdoor activities, indoor gaming, beers with team or interesting trips during a year.
- Laptop and other hardware, “meal vouchers” of 130 CZK a day currently on your account instead of old paper meal vouchers, 20 + 5 days of holiday, 3 sick days, shared parking place, breakfast & snacks, fruits, a contribution to your pension insurance, home office, flexible working time, language lessons (English/German), bike room and the most important – nice people. 🙂
- Relaxed atmosphere with a flat management as the Netherlands.
- Be part of our community and join our journey to create a better and affordable healthcare.
- You would have an impact on further developing our product portfolio.
Contact us!
Financial Controller – Germany
- DE – Cologne
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Perform the financial administration of our German subsidiary.
- Own all aspects of the monthly closing and reporting.
- Support the German sales team with Finance related matters.
- Assist the Group Finance team with system improvements.
- Integrate a newly acquired business into the existing German subsidiary.
- Support the German country leads with corporate compliance related matters.
- Support the local tax advisor with monthly VAT submissions and yearly CIT and statutory compliance.
- In this role you will work closely together with: the Group Finance team based in Amsterdam; the German Sales Director, the German Head of Services; other German support team members and you will be the first point of contact for external parties: bank, suppliers, payroll provider, tax advisor.
Your team
Your profile
- BSc degree in Finance
- Structured way of working with an eye for details
- Team player who acts on their own initiative and is comfortable taking on responsibility
- Strong communication skills in German and English
- Available for 32 – 40 hours per week
- Desire to be part of a fast-moving, growing business that provides solutions to important healthcare challenges, where one has the opportunity to contribute to the financial processes
Why LOGEX?
Besides a purpose-driven workplace, we offer you:
- An excellent remuneration package (base pay, holiday allowance, pension, Deutschlandticket)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
FP&A Analyst
- NL – Amsterdam
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Take ownership of the numbers: understand drivers behind revenue and cost fluctuations.
- Take ownership of newly implemented BI tools.
- Own the data across systems.
- Communicate and discuss with key stakeholders, such as functional and country leadership, with regards to profitability, cash flow, and the state of financial processes.
- Desire to be part of a fast-moving, growing business where one has the opportunity to significantly improve current financial processes.
- Prepare and report the monthly management reporting, cash flow and operating metrics versus budget.
- Prepare and analyze (cash flow) forecasts.
- Identify opportunities, threats and / or developments that require coordination and based on this point out and advise others.
Your team
Your profile
- 2-5 years of experience in a similar role.
- SQL experience is a pre.
- Experience with BI (Tableau) is preferred.
- Fluent communication in local language and English.
- Structured way of working, proactive mindset.
Why LOGEX?
Besides a purpose-driven workplace, we offer you:
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Healthcare Business Analyst
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
- Het opzetten en uitvoeren van analyses om onze producten te verbeteren en klantvragen te beantwoorden.
- Het maandelijkse proces coördineren waarop tot nieuwe data-inzichten komen
- Het coördineren en beantwoorden van vragen van klanten en afspraken met klanten
- Afstemmen van de processen van het team met interne stakeholders zoals data management, customer success en het commerciele team
- Het identificeren van mogelijkheden tot verbeteringen in de processen waar je verantwoordelijk voor bent en het leiden van de projecten om deze verbeteringen te implementeren
- Het managementteam voorzien van informatie om data gedreven beslissingen te maken over teamprocessen en strategie (KPI tracking).
Your team
Your profile
- Je beschikt over minstens 2-3 jaar relevante werkervaring, bij voorkeur in een soortgelijke rol of binnen de technologie- of gezondheidszorgsector.
- Je vindt het leuk om data-analyse te doen.
- Je ondersteunt graag klanten om op de optimale inzichten uit onze producten te halen.
- Je bent sociaal, zeer georganiseerd en kan goed planningen maken.
- Je bent in staat om projecten te leiden, met een sterke focus op resultaten en probleemoplossing.
- Je bent in staat om effectief te communiceren met diverse teamleden en interne stakeholders.
- Je spreekt en schrijft vloeiend Nederlands en Engels
We waarderen de bereidheid om te leren meer dan het voldoen aan alle vereisten. Dus zelfs als je het gevoel hebt dat je niet aan 100% van de criteria voldoet, moedigen we je toch aan om te overwegen te solliciteren. We kijken uit naar jouw sollicitatie.
Why LOGEX?
Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.
- Naast een baan met een duidelijke missie bieden wij jou:
- Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
- 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
- Een informele werkomgeving met gedreven collega’s
- De mogelijkheid tot hybride werken
- Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
- Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
- Toegang tot onze partner op het gebied van mentale gezondheid; OpenUp
- Regelmatig borrels na het werk en nog veel meer evenementen
Contact us!
Bij LOGEX staat gelijkheid, diversiteit en inclusiviteit hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.
HR Business Partner
- NL – Amsterdam
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Develop and implement performance review frameworks and processes to drive employee engagement, development, and performance excellence.
- Partner with senior leadership to identify, develop, and retain top talent through effective talent management strategies, including succession planning and leadership development programs.
- Drive the design and implementation of competitive compensation and benefits programs to attract and retain top talent while ensuring compliance with local regulations and industry standards, of which leading an international benefits program will be one of your primary projects.
- Lead initiatives to enhance the company’s employer brand and employee value proposition, ensuring alignment with organisational goals and values.
- Guide your team, to ensure the remuneration guidelines are executed timely and correctly, including the annual salary increase cycle and promotion cycle.
- Provide strategic guidance and support to business leaders on HR matters, including organisational design, workforce planning, and change management initiatives.
- Automate and improve processes continuously. Be an active partner in further shaping and embedding our international company culture.
Your team
Your profile
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 7 years of experience in HR roles, with a focus on performance management, talent management, and compensation & benefits.
- Proven track record of designing and implementing successful performance review processes and talent management initiatives in a fast-paced, international environment.
- Strong analytical skills and ability to translate data into actionable insights to drive business results.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organisation.
- Strategic thinker with a proactive and solution-oriented approach to HR challenges.
- Experience in change management together with enthusiasm for a dynamic and ambitious change environment.
- Experience working in the SaaS industry or Healthcare sector is preferred.
- Fluency in English; knowledge of Dutch or other languages is a plus.
Why LOGEX?
Besides a purpose-driven workplace, we offer you (in case of a LOGEX contract):
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Information Security Officer
- NL – Amsterdam
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Implementing and maintaining the LOGEX Information Security Management System (ISMS).
- Monitoring risks and compliance to security requirements.
- Preparing and supporting/leading external and internal audits.
- Monitoring and reporting on the company’s security performance.
- Being responsible for incident response activities.
- Contributing to creating security and privacy awareness throughout our organization.
Your team
Your profile
- At least 4 years of professional experience within the field of Information Security and working with Information Security Management Systems (ISMS).
- A Masters degree in Business Administration/Management or Science.
- Familiarity with key information security standards such NIST CSF, ISO 27001 and/or NEN 7510.
- Additional qualification(s) such as CISSP, CISM or CISA are a plus.
- Meticulous style of working and ability to connect well with others.
- Strong and proven project management skills.
- Strong communication skills in English, both verbally and in writing, Dutch is a big plus.
Why LOGEX?
Besides a purpose-driven workplace, we offer you:
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Junior Customer Support Analyst
- NL – Amsterdam
- Business jobs
- Full-time
Our mission
Your impact and responsibilities
As a Junior Customer Support Analyst you also have these responsibilities:
- Leveraging a basic understanding of the wide range of LOGEX products and services, to directly answer to user questions
- Probing user questions and getting full clarity on what is needed, in order to get to first time right and complete answers
- Leveraging a solid understanding of internal processes, to be able to connect or direct customer questions to the right people and to chase for timely resolution
- Establish and maintain a robust knowledge base for internal and external use
- Manage the self-service portal, user management and product configuration
- Troubleshoot issues using internal tooling’s
- Investigate and diagnose technical problems
- Recognizing recurring user questions/experiences, and communicating these to team lead and/or product teams
- Document all client interactions in ticketing system
- Following company procedures.
Your team
Your profile
- We are looking for around 3-5 years of experience in a similar role (e.g. technical support, customer support)
- Preferably you are at the office 2/3 of the time
- Technically savvy, great interest in software
- Strong communication skills and the ability to connect with others
- Result-oriented, customer-oriented, with a structured way of working and a pragmatic ‘can-do’ mentality
- Analytical and customer-oriented work experience, preferably with a link to healthcare
- You speak and write fluently in Dutch and English
Why LOGEX?
At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.
Besides a purpose-driven workplace, we offer you:
- An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
- Flexible working hours and a hybrid way of working
- Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
- A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Junior Data Analist – Real World Data
- NL – Amsterdam
- Data Engineer jobs
- Full-time
Our mission
Your impact and responsibilities
Samengevat; als lid van het team is het jouw rol om ziekenhuisapothekers en artsen te voorzien van financiële en operationele inzichten die hen helpen bij het maken van optimale zorgkeuzes voor hun ziekenhuis. Het analyseren van “patiëntenroutes” vanuit medisch/klinisch perspectief, met als doel effectieve zorg te leveren, of het begrijpen van het effect van medicijnen in de klinische praktijk, is een relevant voorbeeld van wat je gaat doen.
Your team
Your profile
- Een Masterdiploma met een kwantitatieve, bèta-, onderzoeks- of (medisch)technische achtergrond
- Ervaring met coderen in minimaal één programmeertaal (R, Python, SQL)
- Vloeiend in zowel Nederlands als Engels
Eigenschappen die we waarderen:
- Passie voor coderen en data-analyse om problemen in de gezondheidszorg op te lossen
- Snel kunnen leren en gedreven zijn om jezelf te blijven ontwikkelen
- Uitstekende analytische vaardigheden als echte ‘number cruncher’
- Comfortabel in een informele en professionele omgeving met veel vrijheid en verantwoordelijkheid
- Teamspeler die graag samenwerkt met interne en externe belanghebbenden, waaronder artsen en farmaceuten
- Resultaatgericht, gestructureerd en pragmatisch ingesteld
Wij vinden leergierigheid belangrijker dan het voldoen aan alle eisen. Dus zelfs als je denkt dat je niet aan 100% van de criteria voldoet, nodigen we je toch uit om te solliciteren. We kijken uit naar je reactie!
Why LOGEX?
Bij LOGEX hebben we één superkracht: data-analyse. Wij kiezen ervoor deze superkracht in te zetten om de huidige problemen in de gezondheidszorg aan te pakken door gegevens te vertalen naar betere zorg.
Naast een baan met een duidelijke missie bieden wij jou:
- Een uitstekend beloningspakket (salaris, vakantiegeld, NS Business card, telefoon- en internetvergoeding)
- 25 vakantiedagen (op fulltime basis) om nieuwe energie op te doen, met de mogelijkheid om extra vakantiedagen te kopen
- Een informele werkomgeving met gedreven collega’s
- De mogelijkheid tot hybride werken
- Een laptop en alles wat je nodig hebt om thuis een comfortabele en ergonomische werkplek in te richten
- Persoonlijke en professionele ontwikkeling via onze LOGEX Academy
- Toegang tot onze mentaal welzijn partner; OpenUp
- Regelmatig borrels na het werk en nog veel meer evenementen
Contact us!
Bij LOGEX staat gelijkheid, diversiteit en inclusie hoog in het vaandel, en wij geloven dat een divers personeelsbestand essentieel is voor succes. Aangezien wij streven naar een werkplek waar iedereen zich gewaardeerd en gerespecteerd voelt, ongeacht etniciteit, geslacht, seksuele geaardheid, leeftijd, religie of enig ander kenmerk, moedigen wij iedereen aan om te solliciteren.
Junior Data Engineer – Real World Data
- NL – Amsterdam
- Data Engineer jobs
- Full-time
Our mission
Your impact and responsibilities
As a Data Engineer within the Clinical Outcomes business unit, you will be responsible for the execution of data requests on behalf of our clients. This includes:
- Operate and manage our data distribution pipeline to schedule and deliver data to internal and external clients.
- 50% of your work will consist of creating test datasets, configuring recurring exports and changes in recurring exports, and delivering standard data distribution requests. To operate the data distribution pipeline, you will (learn to) work with various different technologies and data engineering solutions (PostgresQL, Pentaho, Bash, Git, Kubernetes, Docker, Unix, shell scripts), as well as writing R-code.
- 50% of your work will consist of custom data distribution requests. On top of the requirements needed for the former, this consists of a deeper understanding of the datasources, data pipeline and writing more advanced R-code.
- Collaborate closely with the development team of our data distribution pipeline.
- Collaborate with product owners, architects, and other data engineers on related projects and support them with data-related technical issues.
- Proactively propose enhancements and new features for our data distribution pipeline.
After a period of time your responsibilities will broaden based on your skills and preferences. This is expected to include contributing to various data driven analytics requests and projects, for instance analyzing data and writing or reviewing code to answer questions from- or create products for hospitals, medical professionals, pharmaceutical companies or clinical registries.
Your team
The Analytics team is part of the Real World Data division, that includes all teams that work on getting our data, insights and products from A (data delivery) to Z (Reports and dashboards for hospitals, medical professionals and clinical registries).
Your profile
- You will join the company with 1-2 years of experience as a data-engineer, data scientist or data analyst
- You have a proven track-record in programming and coding in R and SQL
- You have experience with bash/shell scripting
- You have a master’s degree preferably in a quantitative or information technology discipline or a similar field.
- You are fluent in Dutch; a good understanding of English is a pre.
- You are excited to use data analytics and engineering to help solve problems in healthcare
- You are a quick learner and are driven to keep learning and developing
- You are comfortable in an informal professional environment where you get a lot of freedom and responsibilities
- You are a “team player”
Preferably you have
- Experience using GIT
- Experience working with Python
- Experience with bitbucket and bitbucket pipelines
- Experience within the healthcare analytics domain
- Experience with Pentaho or other Java based technologies (big plus)
- A basic understanding of automated data engineering solutions in a cloud-computing context (Docker, Kubernetes, Helm, Argo), and a willingness to contribute and learn
We value eagerness to learn over meeting all requirements. So even if you don’t feel like you meet 100% of the criteria, we’d still encourage you to reconsider and apply. We look forward to your application.
Why LOGEX?
At LOGEX, we have one superpower: data analysis. We choose to use this superpower to help address today’s healthcare issues by turning data into better healthcare.
Besides a purpose-driven workplace, we offer you:
- An excellent compensation package (salary, holiday allowance, pension, 25 holidays, internet- and phone allowance)
- Flexible working hours and a hybrid way of working
- Access to the LOGEX academy including (technical training, language classes, personal development & management development programs, facilitated internally and externally)
- A diverse and inclusive environment with inspiring professionals committed to turning data into better healthcare
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Operations Analyst
- NL – Amsterdam
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Collect and analyze data related to Customer Office metrics, such as customer satisfaction, churn rates, utilization etc.
- Use data modeling and visualization skills to create models, charts and graphs to effectively communicate complex data sets to business stakeholders
- Create dashboards and presentations to communicate results of key KPI’s to measure business performance
- Document existing operational processes, creating detailed process maps and workflows and updating them as processes evolve
- Support the Operations Team as required on a day to day basis
Your team
You will become a member of the Customer Office Operations team. This team creates and maintains the operational heartbeat of the Customer Office, by rolling out operational dashboards, tools and processes across the Customer Office. The team takes a role in leading and planning the organizations strategic direction, and drives accountability across the organization for the execution of the strategic program components. Tracking and monitoring progress and providing visibility across all levels of the organization are key.
Your profile
- A master’s degree with an operational or quantitative background
- Fluent English speaking and writing
- 2-4 years of relevant working experience
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
- Strong communication and interpersonal skills, with ability to present complex data findings in a clear and concise manner
- Detail-oriented with a focus on data accuracy and integrity
- Strong organizational and time management skills, with the ability to work on multiple projects and priorities simultaneously
- Continuous learning mindset to stay updated with industry trends and emerging analytics techniques
- Ability to adapt to changing business needs and priorities
Why LOGEX?
Besides a purpose-driven workplace, we offer you:
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Pre-Sales Manager – UK
- UK – London
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
- Develop and execute strategies and tactics to achieve revenue targets.
- Build and maintain strong relationships with healthcare providers and stakeholders.
- Support sales to identify and pursue new business opportunities to expand our market share.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
- Operates as the lead point of contact in all matters related to the presales process. Is responsible for client demonstrations.
- After the sales strengthening client relationships to achieve long term partnership.
- Provide regular sales forecasts and reports to UK Leadership and other senior management.
- Collaborate with other departments, including product development, customer success and delivery to ensure alignment of strategy with company objectives.
- Meet regularly with other team members to discuss progress and find new ways to improve business.
Your team
Your profile
- Proven presales capabilities in healthcare and/or software solutions sales.
- At least 3-5 years of client facing work experience in healthcare sector.
- Relevant product and domain expertise.
- Excellent communication, negotiation, and relationship-building skills.
- Outgoing, decisive and energetic.
- Experience with SAAS metrics, pipeline management, CRM systems, pricing standardization.
- Ability to work independently and as part of a team in a fast-paced environment.
- You are fluent in English (other European languages are an advantage).
- Understanding financial jargon (including accounts payable & receivable) is a big plus
Why LOGEX?
Besides a purpose-driven workplace, we offer you (in case of a LOGEX contract):
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Real World Data Operations Analyst
- NL – Amsterdam
- Full-time
Our mission
To make confident healthcare decisions, hospitals and doctors need insights they can rely on, based on data that are reliable and secure. Which means that at LOGEX, trust and privacy are at the heart of everything we do.
Your impact and responsibilities
Your responsibilities include:
- Drawing and establishing data definitions through coordination with stakeholders both internally, with colleagues from all countries where LOGEX is active, and externally, with hospitals or other data suppliers.
- Setting up, coordinating, and executing processing and validation for new data sources.
- Identifying issues in existing data pipelines and implementing improvements together with the Data product & development teams
- Supporting customers with data deliveries
- Independently validating and analyzing the data with the aim of guaranteeing data quality standards
- Implement the validated data and prepare it for products and analyses.
- You are the go-to person for analysts with all their questions about data. You are a knowledge bearer about the data within our team. You know all the ins and outs, know exactly what the different fields entail and what the limitations are.
Your team
Your profile
- Bachelor/MSc. diploma with a quantitative, science, research or (medical) technical background
- You have at least 2 years relevant working experience, working with data
- You have experience with coding in at least 1 coding language (Python, SQL)
- You speak English fluently; Dutch is definitely a plus.
- You feel comfortable in an informal but professional environment where you have a lot of freedom and responsibility.
- You are enthusiastic about advanced data analysis and solving ‘big data’ problems in healthcare
- You learn quickly and are driven to continue developing
- You are a real ‘number cruncher’ with excellent analytical skills and an eye for the completeness and quality of data.
- You are a “team player”, and feel comfortable working with internal and external stakeholders
- You are results-oriented, with a structured way of working and a pragmatic mentality
Why LOGEX?
Besides a purpose-driven workplace, we offer you:
- An excellent remuneration package (base pay, holiday allowance, pension, NS Business card, internet- and phone allowance)
- 25 holidays (on a full-time basis) to recharge your batteries, with the possibility to buy extra holidays
- An informal and international work environment with driven colleagues
- Hybrid way of working
- Laptop and home office supplies to create a comfortable and healthy work environment
- Personal and professional development via our LOGEX Academy
- Access to our mental well-being partner; OpenUp
- After-work drinks and many more events will be hosted
Contact us!
Our company is dedicated to building a workplace that promotes equity, diversity, and inclusion, and we believe that a diverse workforce is essential to our success. As we strive to create a workplace where everyone feels valued and respected, regardless of their race, gender, sexual orientation, age, religion, or any other characteristic, we encourage everyone to apply.
Drevet av data, skapt av mennesker
Data er kjernen i løsningene vi tilbyr, men det er menneskene som er grunnlaget for alt vi gjør. Vårt team på over 400 internasjonale eksperter – ledere, konsulenter, dataforskere, analytikere og eksperter innen ingeniørfag, helseøkonomi, medisin, matematikk og statistikk – jobber kontinuerlig for å bygge langsiktige, gjensidig tilfredsstillende partnerskap med alle våre kunder. Når vi investerer i medarbeiderne våre, investerer vi også i selskapets suksess.
I LOGEX håndterer vi ikke bare kundenes data – vi er også deres betrodde partner som tilbyr ekspertise, nye perspektiver og fremmer partnerskap. I tillegg til å levere banebrytende analyseløsninger er profesjonalitet og en serviceorientert tankegang sentrale verdier for oss. I LOGEX er vi opptatt av å ikke bare oppfylle, men overgå forventningene og skape en bedriftskultur som er preget av profesjonalitet og samarbeid.
Mangfold, rettferdighet og inkludering
I LOGEX er vårt engasjement for mangfold, likestilling og inkludering (DE&I) helt i tråd med våre kjerneverdier og danner grunnlaget for vår bedriftskultur. Teamets styrke ligger i å inkludere og verdsette medarbeidere med ulik bakgrunn, kompetanse og perspektiver.
Vi prioriterer arbeidet med DE&I fordi vi mener at det er mer enn bare et mål – det er en forutsetning for at vi skal lykkes og kunne bygge varige partnerskap med kunder over hele verden.
Bli en del av LOGEX, der din unike kompetanse anerkjennes og verdsettes og bidrar til å forme fremtidens helsevesen.
Se våre ledige stillinger og bli en del av et team der alles stemme teller.